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- {
- "schema": {
- "Name": "Text (32) NOT NULL",
- "Description": "Memo/Hyperlink (255)",
- "Weight": "Double NOT NULL"
- },
- "data": [
- {
- "Name": "New",
- "Description": "Incident has entered the system, but no one has looked at it yet.",
- "Weight": 1
- },
- {
- "Name": "Open",
- "Description": "The appropriate resource to handle the Incident is being determined.",
- "Weight": 0.7
- },
- {
- "Name": "Investigation",
- "Description": "The actual cause of the Incident is being determined.",
- "Weight": 0.5
- },
- {
- "Name": "Development",
- "Description": "Incident fix is under development.",
- "Weight": 0.25
- },
- {
- "Name": "Suspended",
- "Description": "Work on the Incident has been suspended until further notice.",
- "Weight": 0
- },
- {
- "Name": "Rejected",
- "Description": "Incident has been rejected.",
- "Weight": 0
- },
- {
- "Name": "Duplicate",
- "Description": "Incident is a duplicate of an already known Incident.",
- "Weight": 0
- },
- {
- "Name": "Not Reproducible",
- "Description": "Incident is not reproducible.",
- "Weight": 0
- },
- {
- "Name": "Unit Test",
- "Description": "The Incident fix is being tested by itself.",
- "Weight": 0.25
- },
- {
- "Name": "System Test",
- "Description": "The Incident fix is being tested with the entire system.",
- "Weight": 0.2
- },
- {
- "Name": "Q/A",
- "Description": "The Incident fix is being tested by Quality Assurance.",
- "Weight": 0.1
- },
- {
- "Name": "Closed",
- "Description": "The Incident has been successfully dealt with and is now closed.",
- "Weight": 0
- },
- {
- "Name": "ReOpen",
- "Description": "The Incident has resurfaced after having been closed.",
- "Weight": 0.8
- },
- {
- "Name": "N/A",
- "Description": "Status is not applicable.",
- "Weight": 0
- }
- ]
- }